THE ROLE:
This position will serve as an Analyst for Herbalife's quality management systems (QMS). The individual will be responsible for the following:
1) Analyzing data and developing strategies for Quality Operations group.
2) Producing reports to translate data analysis to business insights; this is to enable management to take action on findings and recommendations.
3) Monthly reporting of KPIs and scorecards for distribution to all parties.
HOW YOU WOULD CONTRIBUTE:
- Lead the development and implementation of BI dashboards and reports; manage information stored from Herbalife systems (includes LIMS, Oracle ERP and Agile PLM) to statistically analyze, interpret data and investigate cause for solutions.
- Define and articulate rules required for data accuracy and consistency; identify and resolve data integrity issues (i.e. investigate data quality issues using SQL and scripting).
- Analyze data trending generated for process improvement projects; track common issues and implement fixes to address their root cause.
- Support problem solving capabilities through root cause analysis and develop and enable data-driven solutions using a range of analytical tools (DMAIC, ROI, FMEA, etc.).
- Assist in updating department metrics and reporting shift activities.
- Identify and leverage opportunities to improve the quality management processes, systems and standards.
- Identify areas for process improvement and/or cost savings.
- Gather data from all applicable sources on a daily, weekly and monthly basis (or as needed) to produce quality control metrics; Ensure report accuracy and quality and review key operational metrics with stakeholders.
WHAT’S SPECIAL ABOUT THE TEAM:
Interested in a dynamic workday? The Quality Systems & Services team services the global QC laboratories in China, India, and North America. We excel in systems implementation, system and process improvements, data analytics, and ad-hoc projects, so this is the perfect opportunity to utilize build your skillset! Our success is driven by accountability, collaboration, respect, and transparency.
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
Skills
- Strong analytical and research skills to evaluate complex data; ability to convert analysis into insights.
- Strong understanding of problem solving and knowledge of root cause analysis tools.
- Strong systems acumen and data science skills (Python, R or equivalent). Experience with and knowledge of database query languages (ODBC, SQL, Oracle or equivalent).
- Superior customer service and adaptability to changing requirements.
- Excellent interpersonal, presentation, written and verbal communication skills.
- Display personal accountability for results and integrity.
- Exhibits positive people skills, and a team approach to problem resolution.
Experience:
- 8+ years of industry-related experience
- Bachelor’s degree in Science or Technology
- Analyst experience in application to pharmaceutical, nutraceutical or food environment
Education:
Preferred
- Master’s degree in Science or Technology or M.B.A.
