Systems Engineer I

The Systems Engineer I is focused on the daily operational work and design, construction, testing, implementation, optimization of infrastructure systems.

HOW YOU WOULD CONTRIBUTE:

Level I

· Investigates and resolves Level 1 problems of Linux infrastructure

· Utilizes standard tools to analyze, identify and resolve technical problems

· Serves as a liaison between the customer, suppliers and other technical groups to resolve problems

· Performs high level analysis of complex network system integrations

· Applies specialized knowledge in network infrastructure to conceptualize, design, construct, test, implement and optimize network infrastructure

· Engineers SA-related solutions for various minor projects and operational needs

· Contributes to and maintain system standards

· Research and recommend innovative, and where possible automated approaches for sys admin tasks.

· Rotational ON-CALL support during weekends to support 24/7 operations.

· Patching Linux systems. (Ansible tower and spacewalk)

· Providing production support and also assist projects wherever Linux assistance required.

· Creation of documentation and process related workflow is essential.

WHAT’S SPECIAL ABOUT THE TEAM:

Linux infrastructure team consists of 5 members, the responsibilities of the team is to manage the day to day operations, security patching, remediating open vulnerabilities and provide support to the projects we handle. We collaborate with cross functional team such as Data Centre team, Storage Team, Virtualization Team, Application teams and Database base team to manage the environment .

SUPERVISORY RESPONSIBILITIES:

· None

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

· Strong communication skills

· Strong problem solving, analysis skills

· Experience with monitoring, reporting, management, and optimization tools regarding systems

· Strong passion for technology and ability to stay current

· Familiarity with automation tools preferred

· Ability to design and implement high-availability and disaster recovery solutions

· Expertise in ITIL and Services Management Principles

Education

· Bachelor's in Information Technology or equivalent experience