Position summary statement
Lead in upholding Herbalife's quality standards at our India manufacturing site.
Supervisory responsibilities
As the Site QA Lead at the Contract Manufacturing (CM) facility in Himachal Pradesh for Herbalife ayurveda products.
- Monitoring processes at set frequencies to ensure compliance with Herbalife Quality procedure requirements.
- Conducting periodic audits of the facility and operations to help CM meet and improve quality and hygiene standards as per Herbalife Quality standards, Ministry of Ayush, Ayurveda product standards, and FSSAI GMP Guidelines.
- Communicating regularly with CM regarding any applicable changes in product processes impacting quality.
- Coordinating with CM for complaint handling, conducting Root Cause Analysis (RCA), and implementing Corrective Actions Preventive Actions (CAPA).
- Supporting CM in troubleshooting raw materials, packing materials, and process quality challenges, driving improvements to eliminate defects in Herbalife products.
- Conducting regular training sessions for the site team on updates in quality requirements and changes in quality procedures.
- Verifying documents and providing dispatch approvals for all batches from the site, ensuring no product is cleared for shipment without approval.
- Collating information for regular MIS and sharing periodic reports with the team based on defined requirements.
- Supporting site validation of new products to be manufactured.
- Participating in cross-functional improvement projects, meetings, and conferences as per defined responsibilities.
- Testing raw materials, packing materials, and finished goods, participating in Out-of-Specification (OOS) investigations.
- Leading continual improvement projects for quality assurance and control.
Organizational relationships
This position reports directly to the Manager QA – India and involves significant collaboration with the site team and other cross-functional teams.
Minimum qualifications
Education
- Graduation or Post Graduation in Food Technology, Food Science, Chemical Technology, Pharma, or other allied streams.
Skills
- Proven experience handling Ayurveda products with a robust knowledge of Ayush requirements.
- Experienced or trained in Quality and/or Food Safety Management System implementation (HACCP, ISO 9001, ISO 22K, FSSC 22k).
- Working knowledge of basic quality control processes such as calibration, OOS, OOT, sampling, and relevant test procedures.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel).
- Excellent communication skills, both written and verbal.
Experience
- Minimum 8-10 years of experience in a relevant field.
- Industry type: Ayurveda, Nutraceutical, Pharma, Food.
