HR Service Representative
Herbalife GBSC Kraków
We are currently looking for an HR Service Representative to join our dynamic team in Kraków. In this role, you will support the Senior HR Services Manager and HR colleagues across Europe and Africa, delivering best-in-class service to employees, managers, and internal HR teams. This is a fantastic opportunity for someone who is eager to grow their HR career in a global, fast-paced environment.
You will serve as the first point of contact for potential, current, and former employees, assisting them with a wide range of HR processes such as Onboarding & Offboarding, Benefits Administration, Learning & Development, Rewards, Personnel Records, Data Management, and Reporting.
In this role, you will:
- Act as a first point of contact for HR-related queries and provide support across various employee lifecycle processes.
- Prepare and manage HR documentation, such as employment contracts, amendments, and other formal paperwork.
- Ensure timely and professional communication with both internal and external stakeholders.
- Interact with all levels within the organization, including local HR teams, managers, and employees across the EMEA region.
- Support payroll-related activities by ensuring timely and accurate data submission to external providers and verifying data accuracy.
- Prepare HR reports and dashboards, support ad hoc analytics, and contribute to digitalization and process improvement initiatives.
- Take part in ongoing transition and transformation projects, including process documentation and knowledge transfer.
What you'll need to succeed:
- University degree or equivalent education.
- Minimum 2–3 years of experience in Human Resources or Payroll within a Shared Services environment.
- Experience with transformation projects is highly valued.
- Solid knowledge of HR practices and systems, and familiarity with ticketing tools.
- Proficiency in Microsoft Office tools.
- Excellent organizational, communication, and interpersonal skills.
- High customer service orientation and ability to work in a fast-paced, multicultural setting.
- Strong attention to detail and ability to manage multiple tasks.
- Fluent in English; any additional European language is a plus.
What we offer:
- Permanent employment contract.
- Luxmed VIP medical package sponsored by the company.
- MyBenefit System (Kafeteria or Multisport Card).
- Life and Health Insurance.
- Extra wellness hours (15h per year).
- Hybrid working model (3 days in the office / 2 days remote).
- Annual bonus + Easter, Christmas & Vacation bonuses.
- Personal development opportunities and access to online learning platforms such as LinkedIn Learning.
- Unlimited access to Herbalife products in the office kitchen.
- Fun company events like Santa Claus and Children’s Day celebrations.
- Opportunity to take part in company improvement projects and continuous improvement initiatives.
Who we are:
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.
Our company offers a culture focused on people, their needs, relationships, and career to help expand talents and a chance to change lives: https://www.herbalife.com
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