Position Summary Statement:
The Sr. Officer, Human Resources role exists to provide active support to the HR Services to Herbalife EMEA and India. The role serves as a key point of contact for employees and supports various HR processes including employee services, data management, compliance, and coordination with internal stakeholders.
Key Responsibilities:
- Interacts with local HR Managers, HR Business Partners, and HR Admins across India, Europe, and Africa.
- Provides customer service to Herbalife Nutrition employees and managers.
- Serves as the contact point for potential, current, and former employees, helping with key HR processes from Hire to Retire.
- Supports HR process management through Personnel Records Maintenance, Data Management, Internal Reporting & operational Analytics, Compliance, Contract Staff related operational activated including Payroll validation, Employment Letters, Position Creation, Promotion processing and letter generation and HR Vendor Management.
- Coordinates and supports the Talent Acquisition team in scheduling interviews.
- Provides daily administrative and operational support for regional HR tasks that can be managed remotely.
- Responsible for data and process document management.
- Resolves incoming inquiries in a timely manner.
- Actively participate in transition projects by participating and conducting due diligence, knowledge transfer sessions, process information gathering, building relationships with internal and external stakeholders,
- Supports transformation and automation projects to streamline and standardize HR processes.
Requirements:
- 4 to 6 years of proven experience in a Human Resources role, preferably within a multinational organization.
- Bachelor's degree or equivalent experience in Human Resources, Business Administration, or a related field.
- Understanding of labor laws and HR policies - Proficient in HR compliance standards and standard methodologies
- Handling audits and documentation
- Data Management - HR metrics and dashboards
- Excel proficiency and data analysis
- Managing escalations and service delivery expectations
- Clear verbal and written communication
- Drafting HR communications, SOPs, and FAQs
- Identifying inefficiencies and suggesting automation or streamlining
- Attention to detail - Accuracy in data entry, reporting, and documentation
- Managing sensitive employee data with discretion
- Ability to prioritize and work under strict deadlines, and stretch as per business requirements
- Proficiency in HRIS systems and Microsoft Office Suite.
- Understanding of HR process implementation or transformation.
- Ability to build and maintain effective relationships with internal and external collaborators.
